jilicom Terms and Conditions for Philippine Players

Last updated: June 2025. Please read these terms carefully before using the jilicom platform. By registering or placing any bet, you confirm that you have read, understood, and agreed to all conditions below.

1. Eligibility and Account Registration

To register and use jilicom, you must be at least 21 years of age and physically located in the Philippines at the time of play. By creating an account, you confirm that all personal information you provide — including your full name, date of birth, and contact details — is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice and any associated balances may be forfeited. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. jilicom reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations. Accounts found to belong to ineligible persons will be closed and any pending withdrawals may be withheld pending review.

2. Deposits, Withdrawals, and Currency

All transactions on jilicom are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment provider confirms receipt of funds; processing times may vary depending on your chosen payment method. Withdrawals are subject to identity verification and must be made to a payment method registered in your own name — third-party withdrawals are not permitted under any circumstances. Minimum and maximum transaction limits apply and are displayed at the point of transaction; these limits may be adjusted from time to time without prior notice. jilicom does not charge fees for standard deposits or withdrawals, but your bank or payment provider may apply their own charges. Any funds deposited for the purpose of money laundering or other illegal activity will be reported to the relevant Philippine authorities and the account will be permanently closed. Withdrawal requests are typically processed within the timeframe stated in the FAQ, subject to verification requirements being met.

3. Bonuses, Promotions, and VIP Rewards

All bonuses and promotional offers available on jilicom are subject to specific terms that are published on the Promotion page and the VIP page at the time the offer is active. Wagering requirements, minimum odds, eligible games, and expiry dates apply to each offer and must be met before any bonus-derived winnings can be withdrawn. jilicom reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonuses are intended for personal recreational use only; any attempt to exploit promotional offers through systematic play, collusion, or the use of multiple accounts will result in the cancellation of the bonus and may lead to account suspension. VIP tier benefits are calculated based on qualifying activity during the relevant period and are subject to change at jilicom's discretion. Players who breach these bonus terms will have any associated winnings voided. If you have a question about whether a specific play style qualifies for a promotion, please contact support before participating.

4. Prohibited Conduct and Account Suspension

Players must use jilicom solely for lawful personal entertainment. The following conduct is strictly prohibited and may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine authorities: using automated software, bots, or scripts to interact with the platform; exploiting software errors or technical glitches for financial gain; colluding with other players to manipulate game outcomes; providing false identity information during registration or verification; accessing the platform from a jurisdiction where online gaming is prohibited; and engaging in any form of fraud, chargebacks, or payment disputes in bad faith. jilicom monitors account activity continuously and reserves the right to suspend any account pending investigation without prior notice. If an investigation concludes that prohibited conduct has occurred, jilicom may permanently close the account, void all pending bets, and withhold any remaining balance. Appeals against account actions may be submitted to our support team and will be reviewed within a reasonable timeframe. Players are encouraged to review the FAQ for guidance on acceptable use before contacting support.

5. Responsible Gaming and Self-Exclusion

jilicom is committed to promoting responsible gaming for all players in the Philippines. We strongly encourage every player to set personal deposit and session limits that reflect their financial situation and to treat the platform as a form of entertainment rather than a source of income. Players who feel that their gaming habits may be causing harm to themselves or others are encouraged to visit our Responsible Gaming page for detailed guidance, self-assessment tools, and information on support organisations available in the Philippines. Self-exclusion requests can be submitted through our support team and will be actioned promptly; once a self-exclusion is in place, jilicom will take reasonable steps to prevent the excluded player from accessing the platform. Players under self-exclusion must not attempt to open new accounts or circumvent exclusion measures in any way. jilicom reserves the right to close any account that appears to belong to a self-excluded player, and any balance in such an account will be returned to the player after the exclusion period ends, subject to verification. We take our duty of care seriously and will always prioritise player wellbeing over commercial considerations.

6. Privacy, Data, and Security

Your personal data is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. jilicom uses industry-standard security measures to protect your account information and transaction data from unauthorised access. You are responsible for keeping your password secure and for logging out of your account when using shared or public devices. jilicom will never ask for your password via email, live chat, or any other communication channel — any such request should be treated as fraudulent and reported to our support team immediately. We may share your data with regulatory authorities, payment processors, and fraud prevention services as required by Philippine law or our operating obligations. Any data breach that materially affects your personal information will be communicated to you in accordance with applicable data protection regulations. For full details on how your data is used and your rights as a data subject, please refer to the Privacy Policy page.

7. Changes to These Terms and Governing Law

jilicom reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the contact details held on their account. Continued use of the platform after any amendment constitutes acceptance of the revised terms. If you do not agree with any change, you must stop using jilicom and may request account closure by contacting our support team. These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and any disputes arising from your use of the platform shall be subject to the exclusive jurisdiction of the Philippine courts. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. For any questions about these terms, please visit our FAQ page or reach out to our support team directly.

Questions About These Terms?

If anything in these Terms and Conditions is unclear, our FAQ page covers the most common questions in plain Philippine English. You can also log in to your account to manage your settings, or register if you are new to jilicom.